Monday, November 7, 2011

Online Marketing/Social Media Hot Topics
- Daniel Craig, DEC Hotel Consulting
- Dave Teixeira, Dave.ca Communications
- Dennis Pang, POPCORN!

BC's New Nutrition Information Program - Informed Dining!
- Lorrie Cramb, Ministry of Health

Industry Update
- Beth Walters, PKF Consulting
- Frank Bourree, Chemistry Consulting Group

Tuesday, November 8, 2011

Building Restaurant Guest Loyalty
- Micah Solomon, Customer-Centered Leadership Expert

Hotel Industry Online 7 Tips - Building Guest Loyalty
- Micah Solomon, Customer-Centered Leadership Expert

Get Connected: Social Media and Online Reputation Management for Restaurants
- Dennis Pang, POPCORN!

From Brand to Service to Bottom Line - the ROI of Employee Engagement
- Christine McLeod, Impact People Practices